Upstream Works Software is looking for a Trainer to join our team to help produce and deliver top-notch training material to our partners and clients that is targeted, creative and articulate. That’s where you come in.
You bring a sound knowledge of the best practices in delivering training to clients, as well as a creative mindset and a “can do” attitude. You listen closely, communicate well, thrive in a fast-paced environment and are passionate about synthesizing information into well-structured, digestible units. Because you’ll be developing training material for a wide set of audiences, there will always be something new and different to work on, variety will be the order of your day.
The Trainer is part of the Professional Services team and reports to the VP of Professional Services.
What you’ll do:
Here's how your intelligence, dedication, and drive come into play:
Your background includes:
We offer a competitive salary and benefits. We are located at 8000 Jane St in Vaughan, near Hwy 7. The office is easily accessible by car or transit (both TTC and York Regional Transit). More information about Upstream Works is available at www.upstreamworks.com.
Interested candidates may apply by responding to this job posting only.
And who are we?
At Upstream, we eliminate the causes of headaches by deploying products and services for corporate and enterprise contact centers. We help solve tough problems by integrating software and using analytics to improve efficiency. And, we are proud to say we can do this in the fastest time in the industry.
We are a group of modest, dedicated, hard-working, family-friendly, close-knit people who enjoy Christmas parties, family & friend picnics, and a culture of making the extra effort to do what we say we will, and make sure it benefits all of us. Oh, and axe throwing; sometimes we put dangerous weapons in the hands of our employees and no one gets hurt!
And because we are lean, everyone has the opportunity to make decisions, affect changes and see results right away. You can directly drive the success of the company.
At Upstream, we live and work by our culture of collaboration, delivery and respect for each other. When we hand out business cards to our friends and peers, they say: “quae dicimus faciamus” – we do what we say.