Call Centers. The place you hate to call where companies try to waste as much of your time as possible.
At Upstream Works, we aren‘t solving world hunger or stopping global climate change. But we do work with businesses in all markets in a bid to make customer service just a little bit better. And you can help us improve the world for everyone just a little.
Upstream Works Software provides technology for customer care in the rapidly changing social, mobile and omnichannel world. Our vision is to change the way customer service works by enabling our customers to provide the best possible service for the lowest cost.
We require an enthusiastic and talented Sales Engineer to support our sales efforts and contribute towards sales and development strategies. This role will be key in supporting that reputation by expanding market awareness of our products and expertise, supporting our channel sales team, identifying opportunities for revenue, and bringing critical customer requirements back into the development, production, and marketing processes.
Help sales sell
What you'll do:
This position requires excellent communication skills and sales acumen, a strong technical knowledge, in addition to:
This position requires a minimum of 3 years of Sales Engineering experience
A University Degree from a recognized university is required
We are an Agile shop, and familiarity with Agile methodology is an asset
This role will be cover the Eastern US. Preferred candidate locations include Jacksonville, Charlotte, Washington DC, and New York.